Latest news from Hotelowner.co.uk - Industries feed

Latest news from Hotelowner.co.uk - Industries feed

  1. Is your tumble dryer unsafe?

    09.21 / 11:47 hotelowner.co.uk Hotelowner.co.uk - Industries
    Tumble dryers are a commonly used household appliance and sometimes safety hazards can be neglected by owners. Some people opt to leave the machine on overnight, whilst others use it a couple of times in the same day. This can lead to hazards within the appliance if it’s not maintained properly whilst being used frequently. &…
  2. ADVICE: It’s time to get serious about virtual assistants

    09.21 / 11:47 hotelowner.co.uk Hotelowner.co.uk - Industries
    Free Wi-Fi, HD televisions, Nespresso coffee machines – you’re not alone if you think your guests are becoming more demanding. A recently published survey from Oracle involving US and European hotels has shown that in the age of digital technology, hotel guests are increasing their demand for individualised and personal experiences. With modern marvels such …
  3. Hotel growth to slow in 2018, says PwC

    09.21 / 10:26 hotelowner.co.uk Hotelowner.co.uk - Industries
    A mixture of economic growth deceleration, the wearing off of the weak pound effect on inbound tourism and an increase in new hotel rooms will mean slower growth for the hotel industry next year, PwC’s latest UK hotels forecast shows. The outlook for London remains positive, with year-on-year occupancy growth of 2.3% forecast for this &…
  4. Only 9% of people go to high street travel agents

    09.21 / 10:26 hotelowner.co.uk Hotelowner.co.uk - Industries
    Only 9% of UK holidaymakers visit travel agents to book the holiday, suggesting the sector could be under threat a new report has found. When it comes to 18-24 year olds, this figure drops to just 4%, while 18% of people over the age of 65 still visit high street travel agents. However, 39% of…
  5. Hotels lose business by missing ‘vital’ marketing messages

    09.21 / 10:26 hotelowner.co.uk Hotelowner.co.uk - Industries
    Hotels are “losing customers” because they do not use the most effective marketing messages for their ratings, reveals new research from King’s Business School. The researchers created a model that analyses hotel performance using text from online customer reviews on websites such as TripAdvisor. From a dataset of more than 250,000 online reviews for 25,000 ̷…
  6. Montcalm Luxury Hotels becomes first London group to launch AI chatbot

    09.21 / 10:26 hotelowner.co.uk Hotelowner.co.uk - Industries
    Montcalm Luxury Hotels has become the first hotel group in London to use an artificial intelligence ‘chatbot’ to interact with customers. The bot, named ‘Ami’, is described as a fully conversational artificial intelligence service that offers an additional channel of communication to site visitors before, during and after their stay. The solution connects with potential ……