Latest news from Communities.usaa.com - Lifestyle feed

Latest news from Communities.usaa.com - Lifestyle feed

  1. Claim denied- Bogus!

    07.26 / 15:18 communities.usaa.com Communities.usaa.com - Lifestyle
    I honestly do not even know where to begin with the lack of communication and poor handelingof my insurance account. I have been a member for several years now as my husband is a veteran.  My son is active duty and also uses USAA and we all will be changing our insurance. We had never made a claim till this year and I see that once actually needed USAA is not there for its members. Claim 1- In May of this year we had water damage to our bathrooms while on vacation. Claim was…
  2. 210-405-8722

    07.26 / 02:41 communities.usaa.com Communities.usaa.com - Lifestyle
    Today I received a call from 210-405-8722. Since I didn't recognize the number, I didn't answer the call but I did look the phone number up online to check it out. When I saw that the number was associated with USAA, I remembered a letter I received from USAA dated 06-26-17. The letter, in part, says the following: Reference: Your Auto Insurance Household Information A representative from our trusted vendor, Professional Surveys Inc. (PSI), will be calling you on behalf of USAA…
  3. Claim denied

    07.25 / 21:59 communities.usaa.com Communities.usaa.com - Lifestyle
    So any over the fact your rep just told me they are going to deny my claim. Told me due to dirt and mud under my truck it looked abused and beat up... Really....I work at a sand plant and drive dirt roads every day. Best up...duh... My front drive shaft broke lose in 4x4 after I ran off the road trying to avoid a steel object in the road. The drive shaft best up everything in it's path. She said that was normal wear and tear... Really...I told her I don't ride the ditch bank everyday thank…
  4. Certified Check

    07.25 / 21:59 communities.usaa.com Communities.usaa.com - Lifestyle
    Buyer beware to those purchasing a certified check-- just so no one goes through what I have gone through. -I purchased a certified check three weeks prior to my wedding for the final payment due (a very large amount). I was told by the USAA representative that the options were either 7-10 days or expedited, but that the reality of the 7-10 days was "probably only a few days".  -The certified check has not been recieved by the receiving location 16 days (12 business days)…
  5. Total Loss Vehicle - our experience

    07.25 / 17:43 communities.usaa.com Communities.usaa.com - Lifestyle
    My wife has been a USAA member for 30+ years. She's never had a ticket or accident in her life until now and we've never filed an auto claim until now. On 19 June, another USAA member broadsided my wife's car and our vehicle was totaled. We would really like to thank our adjuster. If we could name her here, we would. She made that phase of our experience as pleasant as it could possibly be. However, dealing with the total loss department has been and continues to be a very…
  6. Safelite Glass Repair

    07.25 / 16:43 communities.usaa.com Communities.usaa.com - Lifestyle
    I'm driving along the expressway on a Friday heading home from work with the weekend in sight and I hear that high pitch crack as a rock flies off the road and into my windshield. Time seems to slow down as I try to identify where the rock impacted my windshield and I'm hoping it's just a tiny knick and it can be repaired rather than having the whole windshield replaced because I had gotten my windshield replaced a year before due to a rock impact. I spot the impact and it's no larger than…
  7. USAA Car Loan Debacle

    07.25 / 15:42 communities.usaa.com Communities.usaa.com - Lifestyle
           I wanted to make people aware of my recent dealing with USAA Bank in regards to a car loan for my new 2018 Audi Q5. I’m sure it is probably too late for me, but perhaps if I share my story, others can benefit and take necessary safe guards.       On Friday, July 21st I had a 3:00 appointment with my local Audi Dealer to pay for the 2018 Q5 I ordered the week before. I had already been preapproved by USAA for a $45,000 loan several weeks p…